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Ops Rio Assessment

 

 Ops Rio Assessment

Q1. For handling any emergency forces what kind of access should be provided to the associates


Answer: Break-glass


Q2. Name the 3-fold Focus in Operations brought by Rio


Answer: Discipline or Behavior

              Consistent and Proactive risk management

              Operations Excellence


Q3. What is the importance of following a seed change management process?


Answer: Prompt handling of changes done to IT infrastructure in order to minimize the impact of any related incidents upon services


Q4. Rigor in Operations(RO)=


Answer: Discipline in Execution. Pursuit of Excellence + Customer Experience


Q5. Human Error in application operations can lead to negative outcomes including added expenses and customer dissatisfaction. Choose some of the best practices that can be adapted to avoid such errors


Answer: All of the above options


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Ops RIO Final Assessment

Q1. The role of production support engineer requires


Answer: Right combination of technical and interpersonal skills


Q2. RIO Stands for


Answer: Rigor in Operations


Q3. Which one is not a puppet Specific supporting tool


Answer: Ansible


Q4. Which is of the following is an example for IT automation?


Answer: All of the above


Q5. _______ is an object used by Chel to define configuration specification


Answer: Recipes


Q6. The automation technology used in an enterprise can be considered which type of overall resources


Answer: Means of production


Q7. Name the pledge taken by support engineers to ensure they adhere to project discipline


Answer: Operations Pledge


Q8. Which SaaS platform allows you to monitor Cloud resources external to the cloud platform


Answer: Datadog


Q9. The main objectives of RiO as listed in RiO Charter are _____, _____, and _______.


Answer: Break Free, Zero Business Impact Best in Class Operations


Q10. Ron production support engineer is working for the Royal Bank of Scotland. As part of a periodic patch update, he ran the script in a production environment without prior testing. This leads to an application outage


Answer: Ron should have tested the scripts in a pre-production testing environment before applying them directly in production.

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