69020 - G&T Awareness Quiz
69020 Ievovle answers
1) Growth & Transformation is intended for:
-Customer
2) G&T tagging of an opportunity happens in:
-Customer Relationship Management System
3) G&T Framework consists of:
(a) 4 Value Themes
(b) 48 Capabilities
(d) 3 Governance Levels
4) Which one of the following Value Themes does the Capability 'Proof of Value demonstration' belong to?
Value Discovery
5) G&T Guild Charter involves:
(b) Building organization-level repository of G&T assets
(c) Development of people capability on G&T
6) Guild is best defined as a:
Community of Practitioners
7) The G&T Guild portal is accessible to:
Anyone in TCS with MS Teams access
8) As a TCS associate, how can you be a part of customer's G&T journey?
(a) Participate/Lead in Value Discovery
(b) Participate in proposal construct (Value Proposition)
(c) Be in the team to deliver G&T engagement and gain experience on business value delivery, IP and design-led solution, multi-services program, and perpetual innovation (Value Delivery)
(d) Network with customer executives for testimonial and shaping new opportunities
9) Which of the following is/are example(s) of 'Growth play driven by thought leadership'?
(a) Radical business model transformation
(c) Influence customer's core business
10) Which of the following is an example of Changing Operating Model? - Enterprise Transformation
11) Which one of the following is not a Value Theme?
Value Commitment
12) Each G&T capability is listed under which of the following? - (b) One Value Theme
(c) One Functional Area
13) G&T Guild consists of:
- (a) Functional Communities
(b) Governance Leads
(c) Program Team
14) The mentors of each of the functional communities are typically:
Members of the Steerco
15) Which one of these programs is directly focused on G&T capability development?
Wings 3
16) Which one of the following does the G&T Guild portal not contain? List of all G&T engagements
17) The research regarding a customer includes: Both (a) and (b)
18) Existing customers are unlikely to have G&T opportunities, hence we should focus primarily on new customers. False
19) Architecting a solution for an identified potential business problem, includes:
- A combination of two or more of the above
20) Identifying potential skill, capability and competency requirements, is part of the role of the Solution Lead. True
21) Which among the following would be best suited to onboarding partners from the ecosystem during the shaping of the problem statement?
-(a) ATU
(b) COIN
(c) Unit CTO
(d) Innovation Champions/Evangelists
22) Consultative Selling refers to: - A combination of (a) and (b)
23) Which of the following units/teams are directly involved in providing marke research data to accounts and units based on specific requests?
(b) Industry Advisory Groups (c) Corporate Market Research Team
(d) IRC
24) The Consultative Selling process starts when: (b) A problem area is identified for an existing customer
(c) A problem area is identified for a new customer
25) The Three Horizons of Purpose-led Growth are:
(a) Build digital core
(c) Transform and Grow around Purpose-led Ecosystem
(d) Innovate business models
26) Our brand positioning focusses on:
- (a) Partnering customers over the long term
(b) Leveraging its contextual knowledge
(d) Investments in research and innovation technology
27) TCS PacePort™ is:
- An Innovation Hub
41) Why does the 'Value Delivery' cycle in a G&T engagement need to adopt 'Perpetual Transformation'?
- (a) To ensure the relevance of business value commitments (b) To capture the changes in business priorities and factor the same into
solution design
(c) To drive perpetual improvements
42) What are the key constructs of a G&T 'Value Delivery' objective?
- (a) Excelling in customer mindshare
(b) Delivering business value
(c) Delivering an innovative solution
(d) Aligning to contractual commitments
43) Why is engagement-specific upskilling a necessity? - To address the skill gaps as per engagement's skill requirements
44) A typical G&T engagement in a 'Value Delivery' cycle requires strategy and execution practices to manage multi-services program, IP & Design-led development and partner ecosystem. Is this statement true or false?
- True
45) In a G&T engagement, to continuously improve TCS's brand positioning in the market, the team should focus on: - Both (a) and (b)
46) Which among these are important reusable assets, generated by a G&T engagement? - All the above options are correct
47) Which among these are important reusable assets, generated by a G&T engagement? - All the above options are correct
48) You have completed an engagement. You want to publish the engagement case study as a G&T engagement. What do you need to ensure?
- (a) The customer can be cited for reference (b) The customer has agreed that this is a G&T engagement and has realized the expected benefits
49) What are the channels that can be used to amplify G&T stories?
-All the above options are correct
50) In TCS, the experts who helped solve a specific problem for the customer, resulting in benefits for customer's business, are identified as: - Contextual Masters
51) Which of the following amplification strategies can ensure top-of-the-mind
recall and recognition of TCS Capabilities in the G&T space? - (c) Amplifying successful G&T stories, accompanied by customer testimonials explicitly highlighting the benefits delivered by TCS
(d) Showcasing third party reports, such as, by leading analysts/surveys, that project TCS as a capable G&T partner
52) Which of the following are outcomes of Value Articulation in a G&T Engagement
Cycle? - G&T story amplification, Solution productization, Showcasing gained expertise
53) How can we convince the customer to recognize us as a G&T Partner in their
testimonials?
- By regularly demonstrating to the customer how each engagement milestone has delivered the expected benefits and customer concurring
35) In a G&T engagement, the focus is on:
Both (a) and (b)
36) Which of the following information is relevant at the start of a G&T engagement?
All of the above
37) A G&T engagement provides an opportunity for the creation of IP. This statement is:
- Most often true
38) While discussing the onboarding of partners in a G&T engagement, we highlighted
some terms. What were they?
- (a) PacePort™ (d) COIN
39) During the 'Value Delivery' cycle of a G&T engagement, one customer stakeholder proposes a change in value commitment. As Program Head, what will be your stand? - (a) Analyze the cost-benefit, discuss with the customer and reach a mutually agreed decision
40) The key discussion points during customer communication in a G&T engagement include:
- (a) Delivery progress and its alignment to business value commitments
(b) Any change in business or engagement priority (c) TCS's points-of-view in the context of engagement
30) To commit business value to the customer in the 'Value Proposition' cycle, which of the following should we consider?
(a) Customer's past performance
(b) Market trend
(d) Industry benchmark data
31) In a G&T engagement, the preferred contracting approach is: - Outcome-based contracting
32) Enterprise system for managing contract review workflow is: - CRS
33) What are the key constructs of a G&T 'Value Proposition' objective? - (a) Integrating the right set of products and capabilities in the solution
(b) Committing expected business value to the customer (d) Arriving at a win-win contractual agreement with customer
34) You are a Client Partner working on a proposal for an engagement where customer expects a 5% increase in their overall sales after the completion of the engagement. What will be your value commitment? Depends on TCS scope of work and ownership
35) In a G&T engagement, the focus is on: - Both (a) and (b)
28) A solution delivery roadmap typically consists of:
(a) Milestones
(b) Deliverables (c) Dependencies
29) In a G&T engagement, which of the following are potential business values to
the customer?
- (a) Revenue growth
(b) Productivity increase (d) Increase in customer base
30) To commit business value to the customer in the 'Value Proposition' cycle, which of the following should we consider?
-(a) Customer's past performance
(b) Market trend
(d) Industry benchmark data
Measuring the success of a PoV Demonstration, using the methods described here, include
1)Number of customer confirmations of successful deployment of TCS IP/IP assets in their G&T programs
2)Cost of PoV
3)Instances of successful conversion of Proof of Value (PoV) demonstration into opportunities for successful transformative proposals
4)Total number of G&T deals
Answer:-3)Instances of successful conversion of Proof of Value (PoV) demonstration into opportunities for successful transformative proposals
Networking, as a skill, is useful to
1)Leadership and senior executives
2)Associates in sales and client facing roles
3)Program managers working with multiple stakeholders
4)Everyone
Answer:-4)Everyone
Ways to measure the success of a solution design include
1)Desirability
2)Feasibility
3)Complexity
4)Sustainability
Answer:-1),2),4)
What impact does Consultative Selling typically have on the sales cycle
1)It lengthens the cycle
2)It shortens the cycle
3)It has no impact on the cycle
4)The two are mutually exclusive
Answer:-2)It shortens the cycle
The activities associated with defining the problem using design thinking concepts, include
1)Discover
2)Define
3)Deliver
4)Articulate
Answer:-1),2)
Which of the following attributes does Value have?
1)Muchness
2)Smoothness
3)Soonness
4)Sureness
Answer:-1),3),4)
Consultative selling is a delivery system of value
1)True
2)False
Answer:-1)True
Answer:-4)All of the above
Which of the following is a key measure to track the success of the capability Partner Connect to Leverage Ecosystem?
1)Partner solutions offerings proposed to the customer
2)Combined solutions offerings proposed to the customer
Answer:-2)Combined solutions offerings proposed to the customer
8done untill here
The benefits of Solution Envisioning using the design thinking process include the following
1)It is an adaptable method.
2)It can be carefully tested.
3)Its focus is on the end user.
4)It follows the tried and tested Waterfall model.
Answer:-4)All of the above
Which of the following is a key measure to track the success of the capability Partner Connect to Leverage Ecosystem?
1)Partner solutions offerings proposed to the customer
2)Combined solutions offerings proposed to the customer
Answer:-2)Combined solutions offerings proposed to the customer
Which of the following is a key measure to track the success of the capability Partner Connect to Leverage Ecosystem?
1)Partner solutions offerings proposed to the customer
2)Combined solutions offerings proposed to the customer
Answer:-2)Combined solutions offerings proposed to the customer
8done untill here
The benefits of Solution Envisioning using the design thinking process include the following
1)It is an adaptable method.
2)It can be carefully tested.
3)Its focus is on the end user.
4)It follows the tried and tested Waterfall model.
Answer:-4)All of the above
Which of the following is a key measure to track the success of the capability Partner Connect to Leverage Ecosystem?
1)Partner solutions offerings proposed to the customer
2)Combined solutions offerings proposed to the customer
Answer:-2)Combined solutions offerings proposed to the customer
8done untill here
Which of the following is a key measure to track the success of the capability Partner Connect to Leverage Ecosystem?
1)Partner solutions offerings proposed to the customer
2)Combined solutions offerings proposed to the customer
Answer:-2)Combined solutions offerings proposed to the customer
8done untill here
Consultative Selling is not able to free price from cost.
Select the correct answer from below given options:
1)True
2)False
Answer:-2)False
It is important to onboard a set of end users _ in the development of a PoV.
1)Early
2)Midway
3)Late
4)The time of onboarding does not matter
Answer:-1)Early
Problem Framing is a way of
Select the correct answer from below given options:
1)Brainstorming
2)Ideating
3)Design Thinking
4)Mind Mapping
Answer:-3)Design Thinking
While planning about IP, you would also need to think about
Select the correct answer from below given options:
1)Number of times the IP will be reused
2)R&D leading to IP
3)Technical skills or the training required by employees
4)None of the above
Answer:-1),2),3)
Good customer relationship management can help in
Select the correct answer from below given options:
1)Enhancing customer satisfaction
2)Bringing more business to the organization
3)Developing insights into industry trends
4)Anticipating strategic changes in customer organizations
Answer:-1),2),3),4)
A well defined problem statement has stakeholder mapping and problem statement alone, with no reference to value enclosed
Select the correct answer from below given options:
1)True
2)False
Answer:-2)False
A PoV is a tool for satisfying customer requirements in the presales phase.
Select the correct answer from below given options:
1)True
2)False
Answer:-1)True
The benefits of PoV include the following
Select the correct answer from below given options:
1)Need for extensive execution
2)Early satisfaction of customer requirement
3)Identification of value of the product/solution
4)Need for more time and resources
Answer:-2),3)
Focusing on strategic priorities of CXOs involves
Select the correct answer from below given options:
1)Analyzing market trends
2)Listening to customer’s challenges and aspirations
3)Understanding the organization’s Business and IT initiatives
4)Trying to build a personal connect with the CXO
Answer:-1),2),3)
G T Innovation relies on
Select the correct answer from below given options:
1)POCs, not MVPs
2)MVPs, not POCs
3)Both MVPs and POCs
4)Clear problem definition
Answer:-4)Clear problem definition
Who should be well aware of market trends to identify potential opportunities?
Select the correct answer from below given options:
1)Sales Team
2)Solution Team
3)Finance Team
4)IT Team
Answer:-1),2)
A well planned and successfully managed AR program is important to achieve the G T objectives of TCS.
Select the correct answer from below given options:
1)Yes
2)No
Answer:-1)Yes
What are the benefits of industry market trend analysis?
Select the correct answer from below given options:
1)Identify possible opportunities in the market
2)Influence the prospects and customers
3)Plan for investment in people and technology
4)All of the above
Answer:-4)All of the above
The Corporate Marketing Research Team provides research data only for the pre sales and sales functions.
Select the correct answer from below given options:
1)True
2)False
Answer:-2)False
Analyst connects can help drive the G T sales enablement initiatives through
Select the correct answer from below given options:
1)Creation and curation of various artifacts, like pre-approved content, for Sales Enablement by leveraging Knome and TCS Digital Store
2)Analyst report distribution and customer impact workshops to drive sales conversations and thought leadership
3)Sales enablement initiatives that leverage positive analyst rankings and quotes
4)All of the above
Answer:-4)All of the above
You should reach out to the _ to gain a deeper understanding of the partner ecosystem.
Select the correct answer from below given options:
1)Project Manager
2)Project Leader
3)Solution Architect
4)Alliance Manager
Answer:-4)Alliance Manager
While discussing the onboarding of partners in a G T engagement, we highlighted some terms. What were they?
Select the correct answer from below given options:
1)Paceport
2)COINage
3)SpacePort
4)COIN
Answer:-1)Paceport and 4)COIN
Enterprise system for managing contract review workflow is
Select the correct answer from below given options:
1)COGS
2)CRS
3)CMS
4)CFM
Answer:-2)CRS
Growth & Transformation is intended for
Select the correct answer from below options:
1) Customer
2) TCS
3) Both TCS & Customer
4) All the options are correct
Correct answer of above question is :- A
2.G&T tagging of an opportunity happens in:
Select the correct answer from below options:
1) Project Workbench
2) Project Commercial Management System
3) Contract Management System
4) Customer Relationship Management System
Correct answer of above question is :- D
1.G&T Framework consists of:
Select the correct answer from below options:
1) 4 Value Themes
2) 48 Capabilities
3) 8 Functional Areas
4) 3 Governance Levels
Correct answer of above question is :- A,B and D
2.Which one of the following Value Themes does the Capability ‘Proof of Value demonstration’ belong to?
Select the correct answer from below options:
1) Value Discovery
2) Value Proposition
3) Value Delivery
4) Value Articulation
Correct answer of above question is :- A
1.G&T Guild Charter involves:
Select the correct answer from below options:
1) Facilitation of G&T engagements
2) Building organization-level repository of G&T assets
3) Development of people capability on G&T
4) Formation of G&T workgroups
Correct answer of above question is :- B and C
2.Guild is best defined as a:
Select the correct answer from below options:
1) Center of Excellence
2) Team of Domain Consultants
3) Subject Matter Experts Pool
4) Community of Practitioners
Correct answer of above question is :- D
1.Which of the following is/are example(s) of ‘Growth play driven by thought leadership’?
Select the correct answer from below options:
1) Radical business model transformation
2) Define roadmap, position TCS’ IP/assets
3) Influence customer’s core business
4) Drive growth & efficiency related transformation
Correct answer of above question is :- A and C
2.Which of the following is an example of Changing Operating Model?
Select the correct answer from below options:
1) Enterprise Transformation
2) Management Transformation
3) IT Transformation
4) Business Process Transformation
Correct answer of above question is :- A
3.Which one of the following is not a Value Theme?
1) Value Articulation
2) Value Commitment
3) Value Delivery
4) Value Discovery
Correct answer of above question is :- B
4.Each G&T capability is listed under which of the following?
1) One Business Group
2) One Value Theme
3) One Functional Area
4) One Governance Layer
Correct answer of above question is :- B and C
5.G&T Guild consists of:
Select the correct answer from below options:
1) Functional Communities
2) Governance Leads
3) Program Team
4) Steering Committee
Correct answer of above question is :- A,B and C
The mentors of each of the functional communities are typically:
Select the correct answer from below options:
1) Members of the Steerco
2) BG Heads
3) Client CXOs
4) Unit G&T Leaders
Correct answer of above question is :- A
7.Which one of these programs is directly focused on G&T capability development?
Select the correct answer from below options:
1) Wings 1
2) Wings 2
3) Wings 3
4) All the options are correct
Correct answer of above question is :- C
8)Which one of the following does the G&T Guild portal not contain?
Select the correct answer from below options:
1) List of all G&T engagements
2) List of all G&T Guild members
3) List of all Capabilities as per G&T Framework
4) Capability Execution handbook
Correct answer of above question is :- A
1)What do you think Pat did next?
Select the correct answer from below options:
(a)He created a report on the relationship they had and shared it with the key customer stakeholders to reinforce the TCS partnership and commitment.
(b)He went ahead and fixed a meeting to make a pitch for the new business.
(c)He started working on a plan to build a pitch.
(d)He decided to wait till the customer reached out to him for more inputs.
Correct answer of above question is :- C
2) The research regarding a customer includes:
Select the correct answer from below options:
1) Secondary/published data
2) Primary information gathered through networking and connects
3) Both 1) and (b)
4) Neither 1) nor (b)
Correct answer of above question is :- C
3)Existing customers are unlikely to have G&T opportunities, hence we should focus primarily on new customers.
Select the correct answer from below options:
1) True
2) False
Correct answer of above question is :- B
4) Architecting a solution for an identified potential business problem, includes:
Select the correct answer from below options:
1) Building a strong technology architecture
2) Designing a solution blueprint
3) Involving Ecosystem partners
4) A combination of two or more of the above
Correct answer of above question is :- D
5)Identifying potential skill, capability and competency requirements, is part of the role of the Solution Lead.
Select the correct answer from below options:
1) True
2) False
Correct answer of above question is :- A
done untill here *
6)Which among the following would be best suited to onboarding partners from the ecosystem during the shaping of the problem statement?
Select the correct answer from below options:
1) ATU
2) COIN™
3) Unit CTO
4) Innovation Champions/Evangelists
Correct answer of above question is :- A,B,C and D
7)Consultative Selling refers to:
1) A sales technique
2) A consulting approach
3) A combination of 1) and (b)
4) None of the above
Correct answer of above question is :- C
8) Which of the following units/teams are directly involved in providing market research data to accounts and units based on specific requests?
1) Ultimatix
2) Industry Advisory Groups
3) Corporate Market Research Team
4) IRC
Correct answer of above question is :- B,C and D
9)The Consultative Selling process starts when:
Select the correct answer from below options:
1) A new customer is identified
2) A problem area is identified for an existing customer
3) A problem area is identified for a new customer
4) An RFP is released by a customer
Correct answer of above question is :- B and C
10)The Three Horizons of Purpose-led Growth are:
Select the correct answer from below options:
1) Build digital core
2) Drive growth & transformation
3) Transform and Grow around Purpose-led Ecosystem
4) Innovate business models
Correct answer of above question is :- A,C and D
11)Our brand positioning focusses on:
Select the correct answer from below options:
1) Partnering customers over the long term
2) Leveraging its contextual knowledge
3) Ensuring high quality product & services
4) Investments in research and innovation technology
Correct answer of above question is :- A,B and D
11) TCS PacePort™ is:
Select the correct answer from below options:
1) A Product
2) A Platform
3) An Innovation Hub
4) None of the above
Correct answer of above question is :- C
12)A solution delivery roadmap typically consists of:
Select the correct answer from below options:
1) Milestones
2) Deliverables
3) Dependencies
4) Cost
Correct answer of above question is :- A,B and C
13)In a G&T engagement, which of the following are potential business values to the customer?
Select the correct answer from below options:
1) Revenue growth
2) Productivity increase
3) Reduction in service requests
4) Increase in customer base
Correct answer of above question is :- A,B and D
14) To commit business value to the customer in the ‘Value Proposition’ cycle, which of the following should we consider?
Select the correct answer from below options:
1) Customer’s past performance
2) Market trend
3) TCS financial performance
4) Industry benchmark data
Correct answer of above question is :- A,B and D
15) In a G&T engagement, the preferred contracting approach is:
Select the correct answer from below options:
1) Input-based contracting
2) Output-based contracting
3) Outcome-based contracting
4) All of the above
Correct answer of above question is :- C
16)Enterprise system for managing contract review workflow is:
Select the correct answer from below options:
1) COGS
2) CRS
3) CMS
4) CFM
Correct answer of above question is :- B
17)What are the key constructs of a G&T ‘Value Proposition’ objective?
Select the correct answer from below options:
1) Integrating the right set of products and capabilities in the solution
2) Committing expected business value to the customer
3) Governing implementation of the proposed solution
4) Arriving at a win-win contractual agreement with customer
Correct answer of above question is :- A,B and D
done untill here *
18)You are a Client Partner working on a proposal for an engagement where customer expects a 5% increase in their overall sales after the completion of the engagement. What will be your value commitment?
Select the correct answer from below options:
1) 5% increase in overall sales
2) IT KPI closely related to Business Outcome KPI
3) Depends on TCS scope of work and ownership
4) None of the above
Correct answer of above question is :- C
19)In a G&T engagement, the focus is on:
Select the correct answer from below options:
1) Delivering business value
2) Excelling in customer mindshare
3) Both 1) and (b)
4) Neither 1) nor (b)
Correct answer of above question is :- C
20)Which of the following information is relevant at the start of a G&T engagement?
Select the correct answer from below options:
1) Delivery, legal, and financial commitments as per the contract
2) IP, Information Security, and Data Privacy related clauses and obligations in the contract
3) Engagement Team Profile and Skills Gap
4) All of the above
Correct answer of above question is :- D
21) A G&T engagement provides an opportunity for the creation of IP. This statement is:
1) Always true
2) Most often true
3) Always false
4) Most often false
Correct answer of above question is :- B
22)While discussing the onboarding of partners in a G&T engagement, we highlighted some terms. What were they?
1) PacePort™
2) COINage
3) SpacePort
4) COIN™
Correct answer of above question is :- A and D
23)During the ‘Value Delivery’ cycle of a G&T engagement, one customer stakeholder proposes a change in value commitment. As Program Head, what will be your stand?
Select the correct answer from below options:
1) Analyze the cost-benefit, discuss with the customer and reach a mutually agreed decision
2) Accept the proposal
3) Accept the proposal, but mention its effect on schedule and cost
4) Not to consider this proposal as it will affect schedule and cost
Correct answer of above question is :- A
24)The key discussion points during customer communication in a G&T engagement include:
Select the correct answer from below options:
1) Delivery progress and its alignment to business value commitments
2) Any change in business or engagement priority
3) TCS’s points-of-view in the context of engagement
Correct answer of above question is :- A,B and C
25)Why does the ‘Value Delivery’ cycle in a G&T engagement need to adopt ‘Perpetual Transformation’?
Select the correct answer from below options:
1) To ensure the relevance of business value commitments
2) To capture the changes in business priorities and factor the same into solution design
3) To drive perpetual improvements
4) To develop contextual stories
Correct answer of above question is :- A,B and C
26) What are the key constructs of a G&T ‘Value Delivery’ objective?
1) Excelling in customer mindshare
2) Delivering business value
3) Delivering an innovative solution
4) Aligning to contractual commitments
Correct answer of above question is :- A,B,C and D
27)Why is engagement-specific upskilling a necessity?
1) To make the customer happy
2) To fulfil contractual commitment
3) To address the skill gaps as per engagement’s skill requirements
4) To comply with the requirement from TCS Talent Development team
Correct answer of above question is :- C
28)A typical G&T engagement in a ‘Value Delivery’ cycle requires strategy and execution practices to manage multi-services program, IP & Design-led development and partner ecosystem.
Is this statement true or false?
Select the correct answer from below options:
1) True
2) Partially true
3) False
4) We cannot say
Correct answer of above question is :- A
29)In a G&T engagement, to continuously improve TCS’s brand positioning in the market, the team should focus on:
Select the correct answer from below options:
1) Managing customer testimonies
2) Managing acquired knowledge
3) Both 1) and (b)
4) Neither 1) nor (b)
Correct answer of above question is :- C
30)Which among these are important reusable assets, generated by a G&T engagement?
Select the correct answer from below options:
1) Process assets (plans, templates, checklists); Dos and Don’ts, lessons learnt, best practices
2) TCS’s IP Assets used or created
3) Contextual masters groomed and recognized, during the engagement
4) All the above options are correct
Correct answer of above question is :- D
31)What are the points we need to highlight in a G&T Success Story?
Select the correct answer from below options:
1) The problem that we identified and solved for the customer
2) The innovative solution that we created or used, to deliver the committed benefits
3) Customer appreciation, clearly articulating how TCS has been an effective G&T partner for them
4) All the above the options are correct
Correct answer of above question is :- D
32)You have completed an engagement. You want to publish the engagement case study as a G&T engagement. What do you need to ensure?
Select the correct answer from below options:
1) The customer can be cited for reference
2) The customer has agreed that this is a G&T engagement and has realized the expected benefits
3) The customer does not think it is a G&T engagement, but it fits TCS’s definition of G&T
4) All the above options are correct
Correct answer of above question is :- A and B
33)What are the channels that can be used to amplify G&T stories?
Select the correct answer from below options:
1) Press Releases
2) Television Ads
3) Social Media
4) All the above options are correct
Correct answer of above question is :- D
34)In TCS, the experts who helped solve a specific problem for the customer, resulting in benefits for customer’s business, are identified as:
Select the correct answer from below options:
1) Solution Ninjas
2) Agile Ninjas
3) Contextual Masters
4) Innovation Champions
Correct answer of above question is :- C
35)Which of the following amplification strategies can ensure top-of-the-mind recall and recognition of TCS Capabilities in the G&T space?
1) Regularly publishing comparison charts of TCS’s competencies and those of the competition
2) Releasing advertisements that highlight TCS’s large workforce and annual revenues
3) Amplifying successful G&T stories, accompanied by customer testimonials explicitly highlighting the benefits delivered by TCS
4) Showcasing third party reports, such as, by leading analysts/surveys, that project TCS as a capable G&T partner
Correct answer of above question is :- C and D
36)Which of the following are outcomes of Value Articulation in a G&T Engagement Cycle?
1) Multi-services program management, Ideation for perpetual improvements, COIN™ partner/PacePort™ involvement
2) Solution envisioning, Competency programs for G&T team, Partner connect to leverage ecosystem
3) G&T story amplification, Solution productization, Showcasing gained expertise
4) Bundling of products/capabilities, Contract negotiation, Delivery commitment review
Correct answer of above question is :- C
37)How can we convince the customer to recognize us as a G&T Partner in their testimonials?
1) By ensuring that the customer is treated to regular lunch parties
2) By regularly demonstrating to the customer how each engagement milestone has delivered the expected benefits and customer concurring
3) By ensuring quarterly senior executive governance meetings
4) By promoting the customer in various forums
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