Quality Assurance Process:

What is Quality?
Quality is extremely hard to define, and it is simply stated: "Fit for use or purpose." It is all about meeting the needs
and expectations of customers with respect to functionality, design, reliability, durability, & price of the product.
What is Assurance?
Assurance is nothing but a positive declaration on a product or service, which gives confidence. It is certainty of a
product or a service, which it will work well. It provides a guarantee that the product will work without any problems
as per the expectations or requirements.
How to do Quality Assurance: Complete Process
Quality Assurance methodology has a defined cycle called PDCA cycle or Deming cycle. The phases of this cycle
are:
➢ Plan
➢ Do

➢ Check
➢ Act

Quality Assurance Process:
These above steps are repeated to ensure that processes followed in the organization are evaluated and improved on
a periodic basis. Let's look into the above QA Process steps in detail –
➢ Plan - Organization should plan and establish the process related objectives and determine the processes that
are required to deliver a high-Quality end product.
➢ Do - Development and testing of Processes and also "do" changes in the processes
➢ Check - Monitoring of processes, modify the processes, and check whether it meets the predetermined
objectives
➢ Act - A Quality Assurance tester should implement actions that are necessary to achieve improvements in
the processes
An organization must use Quality Assurance to ensure that the product is designed and implemented with correct
procedures. This helps reduce problems and errors, in the final product.